CONACT US
Your satisfaction is my top priority. Please don’t hesitate to contact me with any questions or concerns. We strive to respond to all messages within 24 hours.
SELLING A WATCH?
Please click here to use our intake form
Hours of Operation:
Monday – Friday
9AM – 5PM PST | USA
Address:
2108 N ST #5576
Sacramento, CA 95816, USA
Email:[email protected]
Phone: +1 (213) 634-3740
Discover our world of luxury watches and exceptional service.
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Available for assistance anytime.
Corporate Office
2108 N ST #5576 Sacramento, CA 95816, USA
2108 N ST #5576
Sacramento, CA 95816, USA
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Frequently Asked Questions
Common inquiries regarding luxury watches and services.
To ensure longevity, regularly service your luxury watch. Keep it away from extreme temperatures and avoid exposure to strong magnetic fields. Clean the exterior gently and store it in a safe, dry place when not in use.
Our luxury watches typically come with a manufacturer’s warranty. If the manufacture watch has expired, we offer a 120-day warranty on the internal movement of the watch at no additional cost.
Yes, returns are accepted within a specified period if the watch is in its original condition and packaging. Please consult our return policy for detailed instructions.
To order a specific watch, please use our brokering service. Click here for more information
Yes, we offer financing options through Affirm. Finance option will be available at checkout. Sign up is easy right through our check out page.
For more information please go to Affirm.com
All our watches are certified by recognized industry standards. Each timepiece undergoes rigorous quality checks to ensure authenticity and excellence.
Yes, we offer international shipping. Additional duties and shipping fees apply. Free shipping is not provide for international purchases.
Certainly. You can schedule a personal consultation to discuss your needs. Click here to book your 30 minute free session
If your watch requires repair, contact us to discuss the issue. We will assist you in arranging for the watch to be sent in for servicing by our qualified jewelers.
Yes, we have a loyalty program that rewards frequent customers with exclusive benefits. Join to enjoy perks such as 24 hour early notification of new inventory at member special pricing and credit card, PayPal, and Venmo acceptance after your first order with us.
No, we do not offer customization of watches.
You can reach our customer support via the contact form on our website or through the contact information provided in our service options. We’re here to assist you.